General Terms & Conditions  vliscodialogues.com (Webshop)

Version: 2.0 / Date: 16-04-2026

Vlisco Netherlands B.V.
Binnen Parallelweg 27, 5701 PH Helmond, Netherlands
VAT number: NL822901225B01
Trade number: 50751492

General Terms of Sale

Article 1. Application

1.1 All offers made by the online shop of Vlisco Netherlands B.V. (hereafter referred to as: vliscodialogues.com) and all agreements concluded via www.vliscodialogues.com are subject to these Terms & Conditions.

1.2 vliscodialogues.com may amend these Terms & Conditions from time to time. Any amendments shall not affect orders already placed. The version applicable to your order is the version accepted during the checkout process.

Article 2. Offers & Agreements

2.1 Placing an order with vliscodialogues.com means that you agree to the applicability of these Terms & Conditions.

2.2 All offers are subject to availability and confirmation by vliscodialogues.com.

2.3 vliscodialogues.com reserves the right to change the items offered on the website at any time.

2.4 vliscodialogues.com reserves the right not to deliver to specific destinations.

2.5 vliscodialogues.com reserves the right to cancel any order placed by a customer with whom it has a dispute concerning a prior order, or if it has reasonable grounds to suspect that such customer has violated these Terms & Conditions or is engaged in fraudulent activity.

2.6 vliscodialogues.com is not bound by its offers in the event of obvious errors or mistakes, such as manifest pricing errors.

Article 3. Prices & Payment Conditions

3.1 Prices are valid as displayed on the vliscodialogues.com website, subject to availability. vliscodialogues.com reserves the right to modify prices at any time. You will be charged the prices displayed at the time your order is confirmed, provided the goods ordered are available and full payment is received within the indicated payment deadline.

3.2 Unless indicated otherwise by vliscodialogues.com, all orders are payable in Euro by advance payment using one of the payment methods offered by vliscodialogues.com. The total order amount, including shipping costs for the selected delivery option, is presented in the checkout process. Depending on the delivery address, taxes and/or import duties may apply and are excluded unless stated otherwise.

3.3 Orders to businesses can be subject to relevant sales taxes and if and insofar applicable cannot be supplied exempt‑.

Article 4. Delivery

4.1 Delivery times are always purely indicative, see the table presented in the FAQ section of the vliscodialogues.com website.

4.2 Orders cannot be delivered to P.O. Boxes., Diplomatic pouches and/or Military bases. vliscodialogues.com shall not be liable for delivery delays caused by circumstances beyond its reasonable control.

4.3 In the event of product unavailability after an order has been placed, you will be informed by email as soon as possible and offered the opportunity to cancel your order.

4.4 In case of cancellation due to unavailability, any payments made will be refunded without undue delay.

Article 5. Reservation of Title

5.1 Ownership of the products passes to you upon full payment of the total order amount.

Article 6. Intellectual Property Rights

6.1 You shall fully and unconditionally respect all intellectual and industrial property rights relating to the products delivered by vliscodialogues.com.

Article 7. Returns– Refunds

7.1 You are entitled to withdraw from your purchase and return any product ordered via vliscodialogues.com within 14 (fourteen) days from the day of receipt, without stating any reason, by notifying us via email at customerservice@vliscodialogues.com.

7.2 The direct costs of returning the goods are at your expense. vliscodialogues.com shall reimburse the purchase price within 14 days after receipt of the returned goods or proof of return, using the same payment method unless otherwise agreed. In the event that vliscodialogues.com has provided pre-paid return labels, the applicable return costs are automatically deducted from the amount that is to be refunded by vliscodialogues.com.

7.3 Returned products must be in their original condition, including labels, and in the piece length as delivered. vliscodialogues.com recommends returning goods by insured shipment.

7.4 You are required to check your order upon delivery and notify vliscodialogues.com within 14 (fourteen) days if the delivery does not conform to the agreement. If non conformity is established, vliscodialogues.com shall, at its discretion, either replace the product or refund the corresponding purchase price.

Article 8. Force Majeure

8.1 In the event of force majeure, vliscodialogues.com shall be entitled to suspend its obligations or terminate the agreement, without judicial intervention and without liability, insofar as performance is prevented by circumstances beyond its reasonable control.

Article 9. Governing Law & Jurisdiction

9.1 These Terms & Conditions are governed by Dutch law. Any disputes shall be submitted to the exclusive jurisdiction of the competent courts of the Netherlands.

Article 10. Miscellaneous

10.1 Vliscodialogues.com shall not be liable for delays or errors caused by internet or email communication failures.

10.2 While every effort is made to accurately display product colours and patterns, variations may occur due to technical limitations. vliscodialogues.com shall not be liable for minor deviations in colour or appearance.

10.3 Please inform vliscodialogues.com promptly of any change of address. Orders will be delivered to the most recently provided address.

10.4 Reviews posted by users reflect personal opinions. vliscodialogues.com is not responsible for their content.

10.5 Vliscodialogues.com guarantees that all products sold are authentic Vlisco products.