Returns
Returning an item bought online on vliscodialogues.com
To request the return of your items, simply follow the steps in our Returns Center here.
You will receive email notifications, detailed returns instructions, and status updates.
If you are having any issues with placing your return request, please contact our Customer support team at the following email address:
Return Guidelines
You may return your online order within 14 working days of purchase for a refund, provided the items are unused, undamaged, and include all original tags and packaging.
You are not required to state a reason for your return, though your feedback is appreciated.
Return shipping costs and any related fees (including duties) to the premises of vliscodialogues.com in the Netherlands are your responsibility.
If you have paid taxes or import duties, please contact your local customs for reimbursement.
Returns will have the return costs deducted from your refund.
For more information, please read the terms of agreement for vliscodialogues.com
Vliscodialogues.com does not offer exchanges; to exchange a product we recommend that you place a new order on vliscodialogues.com
Making a return
To request a return label, simply follow the steps in our Returns Center here.
Refunds will be processed to the original payment method within 14 working days of receiving the returned item.
How long do refunds take?
Refunds are processed to the original payment method within 14 working days of receiving the returned item.
Please note that processing times may vary depending on your bank or payment provider.
An email will be sent once a refund has been initiated.
